Shipping policy

Shipping Policy

Shipping Information

Thank you for shopping with IfyAchi Exquisites. We are committed to ensuring that your order reaches you safely and in a timely manner.

Order Processing

Most ready-to-ship items are processed within 1–3 business days.

Made-to-order, customised, or specially sourced items may require additional production time. Estimated production timelines will be stated on the product page or communicated during the ordering process.

Orders are processed Monday to Friday, excluding weekends and public holidays.

Shipping Destinations

We currently ship to customers within the United Kingdom and internationally, including Europe, North America, Australia, Asia, and other selected destinations.

Shipping costs are calculated at checkout based on the destination, order weight, and selected shipping method.

Estimated Delivery Times

Delivery estimates begin once your order has been dispatched and do not include processing or production time.

United Kingdom

  • Standard Delivery: 2–5 business days

Europe

  • Express Delivery: 2–8 business days

United States

  • Express Delivery: 1–6 business days

Canada

  • Express Delivery: 2–8 business days

Australia

  • Express Delivery: 3–10 business days

Asia (Including Cyprus)

  • Express Delivery: 3–14 business days

Delivery times are estimates and may vary due to customs clearance, weather conditions, carrier delays, peak periods, or other circumstances beyond our control.

Tracking Information

Where available, tracking information will be provided once your order has been dispatched.

Customers are responsible for ensuring that the shipping address provided at checkout is accurate and complete.

Customs Duties, Taxes & Import Charges

International orders may be subject to customs duties, import taxes, VAT, handling fees, or other charges imposed by the destination country.

These charges are the responsibility of the customer and are not included in the product price or shipping cost unless otherwise stated.

We recommend checking with your local customs authority before placing an order.

Failed Deliveries & Returned Parcels

If an order is returned due to:

  • An incorrect or incomplete address;

  • Failure to collect the parcel;

  • Refusal to pay customs or import charges;

the customer may be responsible for any return shipping fees, customs charges, and the cost of re-shipping the order.

Lost or Damaged Parcels

If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible at:

Email: customerservices@ifyachi.com

Please include your order number and any relevant photographs where applicable. We will work with the shipping carrier to investigate and resolve the issue.

Large & Special Orders

Certain large, heavy, bulk, wholesale, framed artwork, or multi-item orders may attract higher shipping charges.

If you require a bespoke shipping arrangement or would like a customised quotation, please contact us before placing your order.

Contact Us

If you have any questions regarding shipping, delivery, or international orders, please contact us:

IfyAchi Exquisites
Email: customerservice@ifyachi.com
Website: www.ifyachiexquisites.com